How does Klarna work?
1. ADD TO CART
Add products to your cart and select "Klarna" when you check out.
2. APPROVED BY KLARNA
Enter a few personal details and you will know instantly if you're approved.
3. CHECK IT OUT
Check an email confirmation from Klarna and complete your future Klarna purchases with just one click.
4. PAY LATER WITH KLARNA
Try your stuff at home and decide which items you want to keep. Klarna will automatically collect payments as approved from your debit or credit card with no added charges or hassle.
All you need to get started
A UK bank account
You're 18 years old or over
A UK residential address
FAQ about Klarna
If you have any trouble placing an order with Klarna, it could be due to one of the following reasons:Klarna may have rejected your application to pay on account. We'd recommend choosing another type of payment or placing an order for a smaller amount.
You may have outstanding payments on previous Klarna invoices. Please review your previous invoice and contact Klarna customer service here .
You may have missed a required field at the checkout, such as filling in your Date of Birth. Please review your payment details.
You are using a pre-paid debit card. Please use another credit or debit card.
If you return some or all of your order, Klarna will issue you with a new statement as soon as we processes your return. If you have an upcoming payment due date – sit back and relax. Please note that Klarna are an independent payment company and Windgoo have no influence over whether your payment with Klarna is accepted or not. If you have any trouble with your order, please contact Klarna Customer Service directly.
Yes! If you want to pay the outstanding balance of your Instalments purchase early, simply log in klarna, go to the order page and select “Pay off early”.
Your second and third payments will be automatically taken from the card that you entered during the checkout process. If you need to change the payment card, simply log in to the Klarna app, head to your Instalments order and select “Change card”, then enter your new card details.
The first text message may have been the bank's authorization message, you have not been charged. Please verify your bank card's remaining balance.
Make sure that your Windgoo order details were correct, and we recommend you report the problem on your Klarna APP and contact Klarna customer service directly.For more information just click here as Klarna is available for quick and simple, self service solutions.
As soon as your cancellation/return has been accepted, Klarna will cancell any future scheduled payment as well as refund any amounts due. The return will be reflected in the Klarna app immediatelty. Only pay for what you keep.
Safe and Secure
With Klarna, you are always covered through Klarna’s Buyer Protection policy. Modern safeguards protect your information to prevent unauthorized purchases.
Go to Klarna website to learn more